Are Goldy Leather products made of genuine Leather?
Yes! All products are made with quality full-grain or top-grain leather and no artificial materials; they only use the best materials.
What makes the leather age and alter its textures or color?
The patina, which is an appealing aging process, comes naturally to real leather, which gives your item character. Minor color or texture deviation is natural and demonstrates naturalness.
What is the best way to take care of my leather goods?
Gently clean with a soft cloth or special leather cleaner, condition now and then, do not expose to direct sunlight or moisture and store unused objects appropriately. And use a suede brush on suede items.
Does leather resist water?
Yes, Leather is somewhat water-resistant but not waterproof. It survives mild humidity but must not be sponged off and must equally be kept out of wetness.
What is the life span of a leather product?
The Products made with high-quality leather materials can last for years, and in most cases, they end up being a heirloom piece that is attractive as it matures with age.
Once an order is placed, can I alter it or cancel it?
Yes, as long as the order is not shipped. Please get in touch with us immediately with your order number. Once your order is dispatched, it can not be canceled.
What is your shipping and delivery time?
It usually takes 1-2 business days to process an order. The conventional shipping is 3-7 days, and the expedited shipments are also available. International shipments depend on the places and practices.
Do you offer any exchange or returns?
The products that are not used and not spoiled may be exchanged or replaced within 7 days. Some things are made to hand, or are custom items, and they are not normally returnable. You can read about our Return & Refund Policy to find out more.
Do you provide replacements for parts such as straps or buckles?
Yes, straps, ladders and other hardware are exchangeable. To find out the availability of products, please get in touch with us with details.
Can I customize my item?
There are limited choices of customization (such as initials, option of hardware, or stitching). Connect to customize what can be done.
Why are leather products so expensive?
The finest quality of leather undergoes an elaborate tanning procedure and is commonly made by expert hands. All this helps to determine the higher price as well as this quality, durability and craftsmanship.
Can I still ask you a question that is not present in this list?
Absolutely! And we would be delighted to assist you. Please write to us at support@goldyleather.com or call us at +91 12345 67890 and receive customized guidance.
